Consultation Service
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Foreign Residents’ Advisory Center (FRAC)
Tokyo Metropolitan Government (TMG) is striving to make Tokyo a comfortable city for foreign residents to live in. The Foreign Residents’ Advisory Center has been established to answer inquiries and offer advice on a wide range of topics, such as:
- daily life and emergency numbers
- Japanese customs, culture and the Japanese social system
- traffic accidents
- family life and children
Consultation is generally provided over the phone, and face-to-face assistance is also available. We would appreciate it if you could call us in advance for a visit. Consultation is completely free of charge and confidentiality is strictly observed.
| Language | Days | Hours | Tel |
|---|---|---|---|
| English | Monday to Friday | 9:30 - 12:00 |
03-5320-7744 |
| Chinese | Tuesday and Friday | 9:30 - 12:00 13:00 - 17:00 |
03-5320-7766 |
| Korean | Wednesday | 9:30 - 12:00 13:00 - 17:00 |
03-5320-7700 |
*Closed on national holidays.
Legal Consultation for Foreign Residents at TMG
Tokyo Metropolitan Government provides free legal consultation services for foreign residents (by appointment only). Each consultation will be offered by a lawyer from HOUTERASU (Japan Legal Support Center) with an interpreter.
Days |
Tuesday (except national holidays) Consultation is up to 45minutes starting at: |
|---|---|
| Language | English/Chinese (through an interpreter) |
| Form | Face-to-face consultation |
| Place | Foreign Residents' Advisory Center |
| Reservation | Tel：03-5320-7744 (English) |
Community Activity Promotion Section, Citizens’ Affairs Division, Bureau of Citizens, Culture and Sports |