Consultation Service

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Foreign Residents’ Advisory Center (FRAC)

Tokyo Metropolitan Government (TMG) is striving to make Tokyo a comfortable city for foreign residents to live in. The Foreign Residents’ Advisory Center has been established to answer inquiries and offer advice on a wide range of topics, such as:

  • daily life and emergency numbers
  • Japanese customs, culture and the Japanese social system
  • traffic accidents
  • family life and children

Consultation is generally provided over the phone, and face-to-face assistance is also available.  We would appreciate it if you could call us in advance for a visit. Consultation is completely free of charge and confidentiality is strictly observed.

 

Language Days Hours Tel
English Monday to Friday

9:30 - 12:00
13:00 - 17:00

03-5320-7744
Chinese Tuesday and Friday 9:30 - 12:00
13:00 - 17:00
03-5320-7766
Korean Wednesday 9:30 - 12:00
13:00 - 17:00
03-5320-7700

*Closed on national holidays.

For legal consultations, please use the Free multilingual legal consultations provided by Tokyo Metropolitan Foundation “TSUNAGARI”.
Free multilingual legal consultations (external link)

 

Community Activity Promotion Section, Citizens’ Affairs Division, Bureau of Citizens, Culture and Sports
3rd floor, of TMG No. 1 Building, North side
2-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-8001

記事ID:112-001-20250127-014229